The Learning & Development Podcast

The Learning & Development Podcast

David James

This is a fortnightly topical podcast show for L&D professionals. Each episode David James will be discussing and debating topics affecting the profession today, alongside various guests.  David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. As well as being the Chief Learning Strategist at Looop, David is a prominent writer and speaker on topics around modern and digital L&D as well as an active member of the CIPD L&D Advisory Board. Twitter: @DavidInLearning LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ Website: https://www.looop.co/

Categories: Business

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David & Kattie led L&D in different regions - at the same - at The Walt Disney Company and in this episode they reminisce about what it was like, some of the great opportunities they had and some of the challenges they faced.  This is a candid conversation that will appease Disney fans - and L&D fans - alike. KEY TAKEAWAYS For large organisations like Disney, the approach to L&D has to be different for each business unit and its growth trajectory. Teaching someone something, changing them and then putting them back into an unchanged environment does not move the needle much. In Orlando, 18 to 20,000 people go through orientation, every year. In the podcast, Kattie explains how that is achieved. For Disney storytelling was an effective way to immerse new hires into the culture and get them to understand that they were playing a role in creating the guest´s stories. All employees need to be clear on the company´s mission and how they fit into achieving it. It is not enough to teach people processes, they need to be equipped to quickly make decisions on the job. There is no point in teaching a class using the standard corporate approach if it means that the learning objective will not be achieved. When a business is moving super fast, you need different techniques and smaller training blocks. Kattie shares some ways to create and deploy them. The best learning resources enable people to learn at the moment that they need it, or shortly thereafter. Flexible approaches and tools that adapt to the audience, culture and environment are best. BEST MOMENTS ' 'It starts with the mission, the shared value.' 'When you are training masses of people keep it simple and help them to navigate their day, their job. ' 'You’ve got to have tools and resources available for individuals to tap into learning in the moments they need it.' 'The means and methodology needs to be flexible enough to adapt and adjust to the audience and culture.'   VALUABLE RESOURCES The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523  EPISODE RESOURCES You can follow and connect with Kattie via:   LinkedIn: https://www.linkedin.com/in/kattie-capozza-8695b07/ Website: https://www.discoporcupine.com/ House of Apis: https://www.houseofapis.com/   ABOUT THE GUEST   Kattie Capozza Kattie Capozza spent more than 25 years in L&D at Disney, in the Parks and Studios, and worked in both the US and in Asia. Since leaving Disney, Kattie has led Talent and Development for the Bill & Melinda Gates Foundation and now runs both her own consulting and coaching firm as well as House of Apis, which aims to inspire women and girls to realise their superpowers for greatness in their own unique ways.   ABOUT THE HOST David James  David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa.  As well as being the Chief Learning Strategist at Looop, David is a prominent writer and speaker on topics around modern and digital L&D as well as an active member of the CIPD L&D Advisory Board.  CONTACT METHOD  Twitter:  https://twitter.com/davidinlearning/ LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/  Website: https://www.looop.co/ See omnystudio.com/listener for privacy information.

Previous episodes

  • 80 - The Disney Episode with Kattie Capozza 
    Mon, 18 Oct 2021
  • 79 - Redesigning L&D After COVID - with Bob Mosher 
    Tue, 05 Oct 2021
  • 78 - Take Control of Your Career and Prepare Now to Overcome Unanticipated Challenges with Andy Storch 
    Mon, 20 Sep 2021
  • 77 - Cognitive Task Analysis With Dick Clark 
    Mon, 06 Sep 2021
  • 76 - Summer 2021 Message 
    Mon, 02 Aug 2021
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